New 2019 Honda CR-V EX-L near Baton Rouge, LA

“ The employees are very friendly and greeting as soon as you walk thru the door. Very helpful and informative. I would recommend Mr. Fulton my salesman to anyone is looking !!!! ”

“ Love my new car. Staff and management are wonderful when selling a car. They listen to all my questions and concerns . Went above and beyond ”

“ Love my new car from Community Honda. Nice friendly staff . Management good also.Great experience in buying my first car with the salesmen , he listened to my questions I had about the car. My family member also purchased a car because of my experience. ”

“ Understand the problem and get fixed right away. ”

“ Easy to communicate with, fast responses, super awesome staff, clean and well taken care of cars. Ended up buying. Very happy with Honda. ”

“ Thanks to——Kristen- my internet contact person, Colby-Sales Manager, LaKel-Business Manager, Tyler-General Manager and of course none of this would have happened without—NICOLE!!! The Best SalesWoman!!!! The purchase of my Honda was a very pleasant experience. ❤️❤️❤️ ”

“ I've read most all the reviews here and I was hoping to be able to give some praise and redeem this place with a 5 star rating, but they simply wouldn't let me. My story is almost that of a saga, but I'll try to make it shorter than reading the Harry Potter series. Lol. I have several cars of my own in addition to my wife's car and my 5 kids autos. Additionally, I buy and trade cars in almost annually so in my old age, I've been to a lot of dealers. Locally, we frequent the AUDI, BMW, VW, Nissan, Mitsubishi, Mazda and Ford dealers on a regular basis. So. My story. I have a 2006 S2000 and it needed a new top. I stopped in here and was quoted $1800 for the top and $1800 for labor. Wow. Big ticket item. So I decided to try and find a factory top online for less since they said they would install a factory top if I got one elsewhere. I found one and saved $700 on it. 3 months later I took it to get installed (arranged the drop off with service). 17 days later and a dozen phone calls and the car was ready. Kind of. It turned out that the mechanic who could do convertible tops was no longer employed so they called me 3 days later and told me they couldn't do it. After several calls and discussions, Community offered to coordinate the install with another shop for a reasonable fee. The top was installed and looks good. However, during the transport of the vehicle from one shop to the other, the car had an electrical issue. This was also repaired but when I picked up the car the service engine light was on. It turns out they missed (or fell off?) a vacuum hose. Aside from that the car was filthy as I picked out two handful of leaves and acorns out of every crevice of the car including the floors being a mess. Had there been no engine light on and was provided a clean car, I would have given 4 or 5 stars. I do thank Matthew and he really went the extra mile to try and make good on everything including asking me to come back another day so they could clean the car but this whole ordeal has me asking what kind of leadership the service department is under and the talent of the mechanics there. After 17 days this car shouldn't have been delivered with the engine light still on and the car filthy. (There was even sticky spots like soda on the inside dash and outside which I assume was from the guys putting in the top). Overall, a decent outcome but certainly not on par with other dealers in Lafayette. Maybe in time they will get better. I do enjoy the popcorn they offer in the waiting room and the showroom is new and modern so they have the proper facilities, it's just working to be perfect in service. Enjoy! ”

“ Ms. Kelly is fantastic! I recommend buying your vehicle here. They take care of you and care about helping you receive the best deal that they can. ”

“ Travis was waiting for us at the door. He was very accomodating. Did not pressure us in any way. Lakel, the business manager is outstanding. She has one of the best customer relations skills I have meet. We ended up buying a new Honda Pilot. ”

“ Big thank you to Matthew for all the help! Greatly appreciate it ”

“ Willing to go above and beyond to help customers! ”

“ Donovan was the best salesmen EVER! I’ve never purchased a car before, he made sure to help me with every step along the way. It wasn’t pushy at all. He was extremely informative and beyond helpful and patient when I didn’t understand something. He listened to what I wanted and delivered perfectly. If you’re looking to buy definitely request Donovan. Also, shoutout to Terry for making sure my car was protected, and making sure I understood all the finances. Thanks so much. ”